Moonboon - Help Center logo
Moonboon - Help Center logo

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Shipping

When will my order be shipped?

Your items will typically be shipped within 24 hours (often less than 12) of placing your order on weekdays, as long as they are in stock. However, in cases of unexpectedly high order volumes, there may be slight delays. In such instances, we strive

Do you have free shipping?

At Moonboon, we offer free shipping on all orders over €150*. This means that, for example, when you buy any of our bundles, you will automatically qualify for a free shipping option - either through a parcel shop solution or via a postal service. *I

Do I need to pay Customs Duties or Import Fees?

When shopping with us, it's important to know whether you'll need to pay customs duties or import fees. Here’s a clear guide based on your location:. European Union (EU)We are a company based in Denmark within the EU. This means that for all countrie