Should a defect occur or should your product break, please initiate a claim with us here. However, if the product you are concerned with is your Motor, please reach out to our customer service at [email protected] and include the serial number of yo
If you are having an issue with your motor, please reach out to our customer service at [email protected] and include the serial number of your motor alongside a video of the motor in action with weight in the baby hammock/cradle in the email. Our c
Should you be missing parts, please register this issue here and our customer service will organize that you receive your missing parts as soon as possible.
Moonboon does not offer repairs. If your product is broken, please initiate a claim (LINK) with us or contact our customer service at [email protected].